Together they will enable you to take advantage of all the tech available.
For flexibility, data management and the best client experience, the most important consideration is to have a portal that is not tied to your back office.
Remote working has made advisers, providers and platforms focus on better ways to get things done.
There has been a huge increase in the use of virtual meetings and e-signatures, driven by the need for efficient communication both with staff and with clients.
We no longer always work at a desk, so this communication needs to be available as an app for our smartphones and tablets.
Clients are now used to communicating digitally, so it is a natural step for advisers to implement an app to enable secure messaging and document sharing.
As client use of tech increases, this leads to the demand for tech to better support advisers.
No other tech change improves a company’s efficiency in the same way as a well-implemented digital strategy.
Responses are quicker as there is no paper to deal with and the efficiency savings for the company should cover the cost within the first year.
Companies do not need to replace their back office to get these savings.
Sim Sangha is a business development director at Moneyinfo
