Royal London was named Company of the Year for the second year in a row at the 29th Financial Adviser Service Awards last night.
Hundreds of people gathered at the Natural History Museum last night (November 21) for the long-running awards ceremony.
Comedian Paul Chowdhry hosted the evening, when the providers which advisers rated as having the best service were revealed.
In the investment category, Royal London Asset Management, Parmenion, Prudential, Octopus, Architas, Transact, Nucleus, Quilter Cheviot, Rathbone, LV, Scottish Widows, Charles Stanley, M&G and Brewin Dolphin were all deemed to have delivered five-star service in the past 12 months.
Architas was named the most improved investment company while HSBC nabbed most improved for the mortgage sector.
In the life and pensions category, Curtis Banks — which merged with Suffolk Life this year — was named the most improved company.
Five-star life and pension awards went to Just, InvestAcc, Royal London Pensions, Dentons, Talbot & Muir, Prudential, Royal London Protection, Guardian, Payment Shield, Scottish Widows, LV and Holloway Friendly.
Just also picked up the outstanding achievement award and was top in the life and pensions sector this year.
Five-star mortgage lenders picking up prizes on the night were More2Life, Natwest, Halifax, Nationwide Building Society, West Bromwich Building Society, Yorkshire Building Society, Skipton Intermediaries, The Mortgage Works, BM Solutions, L&G Home Finance, Progressive Building Society and RBS.
The full results are available on FTAdviser.
To see a comprehensive list of Service Award winners (and those whose standards have slipped), see photos from the night and read more about those who scooped prizes, pick up the December 5 edition of Financial Adviser.
imogen.tew@ft.com
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