In Focus: Consumer duty 1 year on 'We have not seen tech innovation replicated in client interaction'
In Focus: Diversity in the profession 'I have benefitted from mentoring in my career, now we need more of it'
In Focus: Year of elections 'It's the central banks that continue to dictate markets, not global elections'
In Focus: Developing your business 'It's a good time to start contemplating ways to protect your business'
In Focus: Developing your business 'Day the profession stops trying to reinvent the wheel will be the day we stop wasting time'
In Focus: Regulation under reform 'Having a local presence is key in post-Brexit cross-border advice'
In Focus: Retirement planning 'When it comes to pension freedoms, the industry has failed to deliver'