Does disability hinder access to financial services?

Pre-pandemic, the take up of electronic health reports would have been under 25 per cent, now it is nearer 50 per cent – so, strong progress.

We need to grow this number while working in parallel with appropriate authorities to allow consumers to give informed consent to sharing their own records, as these become digitised by the NHS. This has the potential to transform underwriting and claims processes.

Peter Hamilton is head of market engagement at Zurich