In the first quarter of this year, the Lang Cat platform ratings scored Transact a 4.21, putting it number 6 for overall adviser satisfaction.
Transact user Warren Shute, a financial planner at Lexington Wealth Management, said Transact has historically been "generously valued at 40+ times earning", and that now it's "more fair" and, with current market conditions, "a good investment".
"Many companies struggled with staffing over lockdown period and they were open and honest about that, they have healthy growing profits, a very strong balance sheet with high cash levels and its own software, which still works excellently," said Shute.
"The share price hasn’t affected any of the company fundamentals so we’re not concerned."
Skerritts Wealth Management's chief executive, Richard Skerritt, also uses Transact. He said: “We personally haven't seen a drop in service levels recently.”
However, the firm is looking to cheaper platform alternatives for new business, pointing to the squeeze on margins Ferguson referenced last month.
ruby.hinchliffe@ft.com
