"The fact that they did not know this was needed indicates a system which let them down and has cost them in many cases thousands of pounds through no fault of their own. I look forward to seeing what the Ombudsman concludes at the end of her inquiry”.
Webb has estimated that it is likely to be in the ‘high tens of thousands’, and potentially over 100,000 of women affected.
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A DWP spokesperson said: “We are committed to ensuring pensioners have the dignity and support they deserve in retirement and will cooperate fully with the Ombudsman’s investigation.”
amy.austin@ft.com
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