We’ll even notify you when the form is complete so that you can download a copy of the form for your own records.
This process can be used with new applications as well as policies that are already in force. So, as an adviser, you are in control and can choose when in the sales process you want to introduce the concept of using a trust.
This means that for policies like Relevant life or business protection where it is essential the trust is in place before the policy starts you can do this at the same time as the online application.
But for personal or family protection, while it may be good practice, there isn’t the same need to set the trust up immediately, it can be done at a time that suits both you and the client without disturbing the sales process.
The process is exactly the same irrespective of whether it is a new application or the policy is already in force. It also means that you can revisit any plans sold previously where the client never got round to completing the paper form and add the trust now.
Perhaps you have clients coming up for an annual review where their policy wasn’t previously written in trust. This new facility allows you to do this quickly and simply.
So the next time you’re submitting a new application to Royal London or reviewing the cover one of your client’s has with Royal London why not take a look at our new online trust service. If you do, please let us know what you think of it.
We are keen to get as much feedback as possible so that we can develop the service in a way that adds value to you and your customers.
Ian Smart is a product architect for Royal London
