Mortgages  

Mortgage hub aims to cut home buying process length

Mortgage hub aims to cut home buying process length
Landmark chief executive, Simon Brown

A soon to be launched mortgage hub from Landmark Information Group aims to reduce the length of time it takes to reach completion on a house purchase.

The Landmark Connect Hubs, which will be launched later this year, will streamline communication between mortgage brokers, lenders, valuers and other stakeholders in the home buying process.

Speaking to FTAdviser, Landmark’s chief executive Simon Brown explained that he aims to have the open, accessible and standardised hubs up and running this summer.

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Three core hubs are planned - one for brokers, lenders and values, one for conveyancers and one for estate agents. 

“This is very much an evolution not a revolution,” Brown said.

“The idea is not to go big bang, where suddenly everything happens, because that's just stressful and tenuous for the industry. 

“So instead, the idea is to bring people on one-by-one, in a phased way. We'll work with a number of leading brokers first - bring them on, show that it works - and then open it up to the rest of the industry.”

Landmark is for now, keeping its cards close to its chest. 

Brown would not say which lenders or mortgage brokers have already been involved in the development of the hubs, but he is confident that once up and running they will “completely transform the market”.

“We have a market where buyers and sellers don't necessarily have a great journey. 

“Currently it takes 133 days - 19 to 20 weeks - to buy and sell a house in England and Wales. It's a long journey and it's getting longer and a lot of it is due to this well known fact that the industry is largely disconnected in silos,” Brown said.

“You have mortgage providers, conveyancers, lenders, agents, all of whom are either regulated or have specific codes of conduct which require certain behaviour but they're all different. So they do what they do, and they do it well, but they're not necessarily connected together.

“And it became obvious, especially coming from outside the industry, that we need to do something about this.”

Brown said that as a starting point, Landmark, which has nine different businesses working across the property transaction process, began manually connecting its businesses to one another better. 

As a result of this, it was able to shave its average completion length down by four weeks.

“So substantial reductions just by connecting businesses and moving data better,” Brown said.

“And so this became the key - let's make sure that everyone doing their jobs has the right information at the right time. And so if we can connect our own businesses, actually, we can use the same principle to connect the industry as a whole because we deal with all these different people all the time.”

Making homes liquid assets

Since last autumn, Landmark has been successfully trialling an upgrade of its existing secure panel network where lenders arrange valuations with the surveyors.