Ms Firth said there were almost 30,000 changes to criteria in the first half of 2019 and there was “little doubt” there remained a risk of a “tsunami of accusations of inappropriate product recommendations” in the coming years.
She added: “That is why it is so critical that brokers compile the strongest possible evidence now, during the advice process.”
Article continues after advert
imogen.tew@ft.com
What do you think about the issues raised by this story? Email us on fa.letters@ft.com to let us know.
Page 2 of 2
