In Focus: Retirement planning  

'When it comes to pension freedoms, the industry has failed to deliver'

FTA: What do you think the chancellor’s pension tax changes might mean for the use of pensions in retirement planning, as opposed to other tax-efficient investments?

VK: The chancellor’s recently announced pension changes have increased the need for flexible and highly tailored advice to customers.

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The industry has been challenged with the urgency of coming up with the tools and solutions to be able to adapt to clients’ needs, and this is where the industry needs to get it together and innovate for clients to prove its value.

carmen.reichman@ft.com