In Focus: Modern financial planner 'I was really surprised at how emotional clients can get' By Carmen Reichmancarmen.reichman@ft.comArticle continues after advertPage 5 of 5Previous|Next Related articles Personal Finance Society PFS appoints Oakmere boss as president Personal Finance Society PFS appoints first independent chair following governance review Personal Finance Society PFS launches SDR and anti-greenwashing course for advisers Personal Finance Society PFS identifies adviser training gaps with consumer duty tool Personal Finance Society PFS mulls bespoke PII for members Personal Finance Society PFS interim chair steps down after just 5 months