The choir was singing, the bands were playing and the wine was flowing at the 32nd Financial Adviser Service Awards last night (November 17).
The Natural History Museum’s spectacular Hintze Hall - the former home of Dippy the Diplodocus and now home of Hope the Blue Whale - was full of glam guests as FTAdviser celebrated the best of the best when it comes to service from providers.
The excited guests arrived to the idyllic tones of the choir before picking up a cold glass of bubbly and enjoying the sounds of the saxophonist as they networked and celebrated their achievements.
The room was later filled with laughter as political satirist Matt Forde took the stage, cracking jokes about Boris Johnson and Liz Truss before moving on to Trump.
And if the guests weren’t spoiled enough, neon-painted entertainers from Beyond Repair Entertainment filled the room with colour with their dance ensemble.
The prestigious FASAs are widely hailed as one of the best financial services events of the year, and this year was no exception with people dancing the night away until 2am, celebrating their achievements.
And who won these awards I hear you ask?
Well you need to watch out for our special winners' supplement later today, but as a little teaser it can be revealed that in the pensions and protection category Aviva, Scottish Widows and Quilter were among the five-star winners this year.
In addition, partner of the event NatWest won four stars in the mortgage category and M&G was awarded company of the year.
NatWest was also our headline sponsor for the event, and helped to make the evening a resounding success.
The Service Awards are now in their 32nd year, and continue to highlight the very best in service provision to advisers and their clients from across the financial services industry.
But what does ‘good’ service look like, especially in a post-Covid world and with the economic uncertainty the UK is facing at the moment?
Have providers gone the extra mile to demonstrate their commitment to you and to your clients? And, if so, which providers have proved they really do put the customer at the heart of their business models?
The Financial Adviser Service Awards rate providers from ‘One Star’ (poor service) to ‘Five Stars’ (excellent service) - and the votes are all given by thousands of FTAdviser readers. So thank you for voting!
amy.austin@ft.com
